At BazaarNexa – Shop Smart, Live Better, customer satisfaction is our top priority. We strive to deliver high-quality products and a seamless shopping experience. However, if for any reason you are not completely satisfied with your purchase, our Refund & Returns Policy ensures a fair and transparent process.
1.Eligibility for Returns
- Products can be returned within 7 days from the date of delivery.
- Returns are accepted only in cases of:
• Damaged or defective product
• Wrong item delivered
• Product not matching the description - The product must be unused, in original packaging, and accompanied by proof of purchase (invoice/email confirmation)..
2.Non-Returnable Items
Certain items are not eligible for return or refund, including but not limited to:
Certain items are not eligible for return or refund, including but not limited to:
Perishable goods (food, groceries, flowers, etc.)
Personal care & hygiene products
Customized, personalized, or made-to-order items
Items marked as final sale
3.Refund Process
Once your return is received and inspected, you will be notified of approval or rejection.
Approved refunds will be processed to the original payment method within 5–7 business days.
In some cases, store credits or replacement may be offered instead of a refund.
4.Return Shipping
Customers are responsible for the return shipping costs, unless the item is damaged/defective or incorrect.
In such cases, BazaarNexa will cover the shipping charges.
5.Contact Us
For return or refund requests, please reach out to us at:
📧 support@bazaarnexa.com
📞 +91 9984673189